While money and benefits are obviously a good start in being able to attract and keep hold of fantastic employees in your MSP business, there are other aspects that you need to consider in order to maintain the motivation of your staff. Try these tips to see if they can improve their overall well-being:
Create a Good Atmosphere
Psychologically, a pleasantly decorated office can be beneficial to employees. It may not make them more motivated per se, but a dingy, dark and out-of-date working environment can certainly add to the demotivation of a work force.
Treating your staff with trust and respect and remembering above all that they are just people who will respond to these feelings similarly will make the atmosphere in your offices much more positive. People aren’t machines, and treating everyone as if they just have a job to do is not conducive to the pleasant feeling you should be trying to engender. Staff should feel that they are a useful addition to the company, and to this end, they should be inspired and assured that their work is meaningful and vital to the continued success of your MSP business.
If there are opportunities to mentor your employees and guide them in their work practices, then take them. A manager willing to discuss issues and try to find solutions will go a long way to letting your employees know they have your support. Clear communication is key. Also, sharing any positive feedback that comes into your business can make staff feel they are making a valuable contribution. Flexibility can be important in order to solve problems your employees may have, as technological advances can let you make allowances with how and where your staff work which can eradicate many issues.
Let Employees Grow
Carrying out the same repetitive tasks day in and day out can be soul-destroying, even if they are completed successfully. Allow your staff to attempt more challenging work even if they may find it difficult or have the chance of messing it up. The increased confidence that comes with being trusted with a little more responsibility can work well if you are trying to increase the happiness of your workforce and increase motivation. If you also give them the authority to be in control of their careers and feel backed up so that they can make the right decisions themselves, this can lead to more adventurous thinking and open-minded decisions.
There are many different ways to get your MSP business staff to enjoy their work and be more creative and motivated. It doesn’t have to start and stop with good wages and benefits, although these are useful, too. Try to incorporate some of these tips into your workplace, and you will see the benefits echoed not only in the improved atmosphere within your offices, but also in your bottom line.