One thing any MSP business understands is that last year’s security is not requisite to this year’s threats. What makes sense is upgrading security at intervals as a sort of automated part of general on-site tech management. As an MSP, it’s imperative you’re more secure than customers. The more secure you are, the more secure they will be.
Tips to Reduce Instances of Breach As Much As Possible
There are many different ways you can safeguard operations. Following, we’ll focus on three attacks and responses to keep them from being as threatening as they would be otherwise. Keep in mind, best practices will change over time. However, if you keep updating protocols, you’ll likely remain ahead of the latest tech threats. As a bonus, you can pass that knowledge on to customers. Consider the following breach avenues and how to keep them from totally undermining your business:
1. Spear Phishing and General Phishing: Protocols and Staff Education
Spear phishing is when hackers target specific individuals in an organization as a means of stealing information. They may steal login info, they may steal financial info, they could steal trade secrets. Spear phishing focuses on those high on the chain of command defining your company. General phishing is when normal employees are targeted as a means of reaping privileged information.
The best way to stop spear phishing and regular phishing is through establishing security protocols and staff education pertaining to techniques of these cybercriminals. As an MSP, it shouldn’t be too difficult to host training refresher courses at intervals. Monthly refreshers to update high and low-level staff are recommended.
2. Brute Force Password Cracking: Initiate Password Management
Password management should already be a part of your security. If it is not, software that runs basic brute force attacks can push its way right into your most secret files. As an MSP business, it’s very embarrassing to be on the receiving end of such an attack. Furthermore, it could reduce customer confidence in what you do. Ensure you’ve got strict password management protocols in place.
3. General Malware Attacks: Automated Patches and Monitoring
Malware of an adware, spyware, or Trojan variety will always be out there. Automating patch management ensures up-to-date protection against breaches through this digital artery. Monitoring helps determine where and when anomalous activity occurs on your network so you can more swiftly address it.
Facilitating a More Robust Security Environment for Your MSP
When your MSP business is itself as safe as possible from cybercriminal breach, associated security will extend to your customers. Accordingly, protect against malware with patches and monitoring. Keep hackers at bay through password management. Lastly, establish protocols and education to rebuff phishing breaches. Such tactics should help you reduce how impacting these common breach tactics are.