Your MSP business needs the best and brightest, but it’s a candidate’s market and part of the hiring process involves selling yourself to prospective employees. Balancing this with discreetly acquiring the right team members for your MSP can be difficult. Following are three considerations to help you effectively narrow it down:
Behavior Trumps Skill
Your MSP business must be careful to consider a qualified resume does not guarantee an employee will be an asset. If an employee’s previous history is to shirk duties and flirt with chronic absenteeism, their skills may not be requisite to collateral negative impact. Skill isn’t synonymous with talent. While talent can facilitate skill, skill can’t initiate talent. You can teach skill to anyone, and provided they have the will to follow-through, they’ll end up being productive in some capacity. If you’ve got someone with a history of good behavior, focus on that rather than skills in hiring, and in their management as an asset to your MSP.
Incentives for Existing Employees Provide Qualified Personnel
When you’ve got new positions available, you might consider sending out emails promising incentive for hiring of qualified employees. You’ll likely see a number of collateral advantages. Employees will recommend those with whom they already have some rapport. Additionally, internal team members know the job, and how to find people they already know will be a good fit; reducing the gamble of new-hires.
Benefits Can Facilitate Competitive Compensation
When courting new candidates in today’s competitive market, remember you can overcome compensation gripes with benefits. Scheduling, commute, medical benefits, retirement packages, company cars, use of certain technology, etc.— all represent prime collateral benefits you can use to close an ideal candidate against a competitive MSP.
An MSP business should hire based on behavior (facilitating skill), provides internal incentives for successful candidate scouting and is competitive in benefits/compensation. Such procedures increase your likelihood of acquiring the right people for the right job.