MSP technology tends to follow technological segues which develop cyclically. A great example is the “G” behind cellphone technology. 1G, 2G, 3G, 4G and now 5G technology develop per generation. Generally, each “generation” takes about ten years. 1G was the 80s, 2G was the 90s, 3G was 2000-2010, 4G was 2010-2020, and now we’re in the realm of 5G. Similarly, all technology tends to iteratively expand in segues which may loosely be organized by decade.
Trends to Keep An Eye On Going Forward
From 2020 to 2030, analysts predict a number of precise tech developments. This writing isn’t going to go into specifics; instead, we’ll briefly explore trends which will definitely impact the market. Three you might want to take into account as you plan for the future include:
1. Increasingly Choice-Related Tech Designed for Specific Preferences: Diversification
E-commerce platforms allow sellers to make products that are only purchased singly. That is to say: there isn’t a supply cache ordered in bulk. A t-shirt may cost $5 to produce and ship. The factory making it may charge the seller $10 to make the garment and send it to the buyer. The seller may charge the buyer $20. So a customer sees a shirt online, they pay $20 for it and receive it in the mail a week later. Meanwhile, you get $10.
This is a simple example of “bespoke” or “on-demand” e-commerce. For books, such products are called “trade paperbacks”. They’re only printed if ordered, otherwise, they’re sold in e-book form. Well, choice becomes much more diverse in a situation where a single garment or other items can be purchased online. Accordingly, you can expect diversification based on idiosyncratic demographic preferences to define the next decade. It’s already here, it’s just going to get more refined.
2. Expanded Regulation from HIPAA and Formation of New Organizations
MSP technology already contends with HIPAA as regards medical institutions. HIPAA isn’t the only group providing regulatory restrictions on tech. They’re not the first, they won’t be the last, as digital commerce increasingly defines modernity, more such regulations will naturally become a core feature of the business environment. Plan accordingly.
3. More Cybercrime Predicating Increased Protection Needs
As technology innovations transpire, cybercriminal enterprises match them. The faster and more efficient the tech, the faster and more efficient black-hat technology developed around exploiting that tech will be. Your MSP needs to stay ahead of the trends here in terms of protections you provide to customers.
Positioning Your Company for Success in the New Decade
MSP technology is moving toward increased regulation, increased diversification, and improved cyber protection. Accordingly, your MSP should focus on matching regulation requirements, idiosyncratic customer needs, and facilitating security that is as digitally bulletproof as possible.