Though most business owners know that cyber security needs to be a main concern of their IT department, many don’t consider how using a managed IT services company can help boost security. Ransomware, viruses, malware, and stolen data can result in thousands of dollars of lost revenue, not to mention the time it takes end users recover from an incident and the damage it can do to a company’s reputation.
Small businesses are often the target of cyberattacks, with over 55% of them reporting some type of attack in the last two years. Attacks resulted in over $850,000 in damages, not to mention the added cost of lost time and revenue. End users should try to put their own practices in place to protect themselves, but sometimes it makes more sense for companies to utilize a managed service provider.
Here are some reasons why your MSP business should boosts your client’s cyber security:
Managed Services Companies Always Keep Up-to-Date on the Newest Cyber Technology
It can be difficult for a business owner to keep up on threats and mitigation techniques when it comes to cyber security. Even if end users don’t keep up on the trends, they may not have the budget to utilize all the new protection software. Because your IT companies main job is to protect your clients’ networks, you should always be up on new threats and implement the measures clients need to mitigate them.
You Should Provide Around-the-Clock Monitoring
Most likely someone in your client’s in-house IT team is not monitoring their system for possible threats at 11 pm or on a Saturday morning? It’s extremely difficult for a small business to monitor its own network 24/7. Though they may have software installed that will alert you if a threat occurs, they may not have anyone available to immediately respond to the threat— especially if it occurs after hours. This is why your MSP Business should have a staff that works around the clock.
You Can Pinpoint Weak Spots
If end users don’t know where their system is weak, it’s impossible for them to take measures to protect it. If your clients are not an IT professional, spotting weak spots in their own network can be very difficult. You MSP business should have experience with a wide range of networks and have the tools necessary to test their system for spots that are vulnerable to attack. You should also perform continuous penetration testing to ensure new weak spots don’t emerge as their system evolves.
If the Worst Happens, They Will Be Prepared
No matter how good a company’s security system and team are, sometimes the worst happens, and they should experience a breach or other cyber incident. Recovering from such an attack can be extremely costly and time intensive, especially if they are trying to do it on their own. Your MSP company should put measures into place so that data and other recovery is easier, and your clients can get back to work as soon as possible.