Have Your Cake and Eat It Too
MSP technology has to stay ahead of the game, but maintaining a continuous optimization process must be done strategically. Many MSPs struggle over whether they should completely switch to cloud computing solutions or simply maintain an on-site infrastructure. The answer is usually not either or. You’re likely going to have a little of column A and a little bit of column B. A hybrid cloud solution is best for many businesses, which is something your MSP needs to plan around. Hybrid cloud solutions often allow businesses to more effectively mature investments on interior technologies.
The way to find your MSP’s perfect balance often includes a stage-by-stage approach. Find areas of operation which can be successfully optimized for cloud provision in a way that reduces expense. Some MSPs start by providing infrastructural solutions for clients, like timekeeping or payroll. Cloud applications exist which can manage both in a cohesive way that curtails internal costs. Instead of an entire department, clients can do payroll with the click of a mouse.
Once a successful provision of these services has been defined, you’ll have enough increased capital that more integral areas of cloud provision can be offered in a way that doesn’t impact your MSP negatively. It might turn out what you earn from providing cloud services makes it possible for you to provide additional cloud-based services, further increasing your ability to serve clients. It’s possible you will essentially experience no loss. If you’re able to walk this tight rope with a strategic enough balance, you might be able to gradually get to the point where you can help clients make a complete cloud transition. If you help them do it gradually and strategically they can make such a transition with minimal to no loss due to parallel cloud savings— that’s a selling point.
Every Company is Different
Certainly, this scenario is going to differ per company. Some organizations will require a certain level of on-site network tech at all times, some won’t. One of the wisest choices a business can make as they go about such a transition is to consult an MSP technology company specializing in cloud innovation, like yours. You can help them determine which aspects of operation would benefit from transition and which wouldn’t. Factors you need to inform clients about include:
- Data center configuration
The cloud often provides both better security solutions than on-site data centers and idiosyncratic vulnerabilities which sometimes cause businesses to maintain their on-site infrastructure as a fail-safe. One example of cloud computing’s advantages pertaining to security is BDR (Backup and Data Recovery). You can help clients diminish downtime. As you work with multiple clients, you’ll get a diversity of experience that brings value to your customers. This is yet another reason your MSP must remain cutting-edge in terms of technology.
You want the latest in security protections. Also, be sure to inform clients how anti-malware software, firewalls, and proactive monitoring characterize cloud security, making it more comprehensive and effective than on-site security measures— this demonstrates value.
On the downside, some companies have proprietary information which can’t ever leave their premises, forcing them to retain some quotient of on-site infrastructure. Since public cloud options partition space among clients, many businesses can’t afford to risk them. So emphasize private and hybrid cloud innovations which overcome this.
Pertaining to bandwidth, clients are going to need numbers defining pre-cloud operations to help them determine what needs will be later and what a hybrid solution may look like. Have that information generalized and have the ability to specifically measure client usage so you can give the most accurate numbers.
Data Center Configuration
Concerning client data centers, consider their makeup and determine just how virtualized they are. Clients may already be using an automated data center. Help them to discover how on-site infrastructure is increasingly defined by software, making the cloud even more valuable.
Finding the Ideal Balance
MSP technology helps businesses increase profitability and conserve resources through optimized tech solutions which are in steady development. Emphasize these aspects of your service provision numerically and it should help you attain more clients.