In terms of MSP services, one of the hottest and most recommended offerings available today is called UEM, which stands for Unified Endpoint Management. This is an encompassing term that means what it sounds like. In brief, this refers to a means by which endpoints that users interact with on a regular basis are properly managed. When you provide this for companies, you’re essentially unveiling a comprehensive safety net that will initiate expanded productivity and security in operations. Following are four distinct benefits worth considering when providing this service to clients:
- Reduction in endpoint complexity
- Improvement of endpoint security
- Happier, more productive users
- Clearer, more effective business decisions through better IT
Reduction in Endpoint Complexity
If your MSP services aren’t employing a UEM motif of some kind, then you’ve got the potential for users on a broad variety of differing platforms. Even if every user has a Windows or an Apple computer, there are different makes and models which may have their own interface idiosyncrasies. This is very complex without some UEM solution to bind everything together in a consolidated way. Think of it like multiple people from different cultures who don’t speak the same language trying to work together on a project. Imagine how much more simplified everything would be if everyone were on the same page in terms of linguistics! Now imagine if everyone had the same level of education to aim at a given problem, and upgrades in education could be cohesively managed in a directed way. Well, apply that to desktops, laptops, tablets, smartphones, and other endpoint devices, and you begin to see the picture. Orchestrate things correctly, and you can successfully build that digital tower of Babel before everything collapses from digital “misunderstandings.”
Improvement of Endpoint Security
When everything is cohesively managed, security is much less of a challenge. It’s a lot harder to secure a bunch of disparate systems with their own design strengths and weaknesses. As an MSP, you’re going to find that you don’t have the headache of consolidating everything in a secure way should some management protocol be employed directly.
Happier, More Productive Users
With decreased operational complexity coupled with proper security, users are naturally less stressed about daily operations, happier to work, and greatly enabled to be more productive. Part of security and management involves consolidation of backup and data recovery in the event of an emergency. Imagine this scenario: a user comes in early to get a twelve-hour day of work in, they’ve got a sober mind, know what they must do, how they must do it. They sit down at the desk, move forward to turn on the endpoint console— and knock a cup of coffee into the machine which prevents it from booting. Well, with UEM, proper security protocols predicate continuous and automatic backup such that the user can access his or her data from some cloud solution and boot from another machine while the damaged one is dried out, repaired, or whatever is necessary to preserve it as an asset. He doesn’t lose but several minutes of work in awkward embarrassment, rather than losing an entire day unnecessarily. UEM solutions make such a recovery possible.
Clearer, More Effective Business Solutions Through Better IT
When everything is managed cohesively through some UEM solution, regular accidental exigencies pertaining to user error are diminished, or effectively made foolproof. This lowers statistical instances of non-productivity. When everyone is more productive and secure in operations, IT can focus on forward development rather than catch-up. Ultimately this results in business decisions that are clear and effective. Think of it this way: if your car is always in the shop, you can never hit the road. But if the business engine of your productive vehicle is serviced regularly using UEM protocols, not only can you hit the road, but you can travel further.
Expanding Your Effectiveness
MSP services providing UEM solutions enable clearer, more effective business solutions through better IT, more productive users, improved endpoint security, and a reduction in the complexity naturally involved with endpoint management and is strategically recommended for deployment in these systems.