Marc Bartholomew

Large and medium-sized organizations are increasingly turning to IT service providers to control and maintain their enterprise communication systems. Understanding what’s required of your MSP company is essential. How your…

In the MSP business industry, many are considering switching over to a managed security service provider (MSSP) format, which is significantly different from the typical IT provider. Understanding these fundamental…

Scope The primary difference between backing up your endpoint and server is the scope of the backup. Servers use more bandwidth than endpoints— more data is often involved. Certainly, daily…

Continuous Changes MSP technology must remain as cutting edge as possible on a continuous basis. Many businesses seek to hit a level of sustainable forward motion and “coast” from there. This…

In terms of MSP services, one of the hottest and most recommended offerings available today is called UEM, which stands for Unified Endpoint Management. This is an encompassing term that means…

When one is in a management position, they have the unique opportunity to manage time, resources, and people to maximize the overall productivity. In an MSP company, with multiple clients…

The rise of MSSPs (managed security service providers) has become steadily popular, and many MSP services firms are considering making the switch over to the MSSP work model. Understanding the…

An “Iron Man” MSP Your MSP business needs to have the attitude of Tony Stark in the cave. If you’re not familiar with the popular film “Iron Man”, it represented…

Learning from Visual “Literature” Your MSP company can do well to look at certain films, songs, and books as inspirational resources for operational refinement. The literature of today may very…

“Charlie and the Chocolate Factory” is a timeless classic that has many valuable, yet funny lessons that can influence a managed service provider’s IT lead generation campaign. Willy Wonka created…