When you’re recruiting for your MSP company, you want to find the right people; people who add value to your business. To do this, look beyond their experience and focus on their critical thinking, creativity, motivation, and ability to learn.
Adapt to New Recruitment Approaches
Knowing that recruitment and onboarding are expensive investments, most managers given hiring responsibilities want to get it right the first time. This causes many of them to stick to traditional hiring methods.
But, if you want to attract top talent and retain them for optimal MSP company growth, take some time to think about what you really need from your employees. Study your top performing people’s attributes:
- What do they all have in common?
- What are their personal and professional values?
- What motivates them?
- Are they culturally in tune with your company?
- What are their personal goals?
After studying what works in your company culture, look for talent that will have the same passion for your business. When you hire people that are cultural fits, you’ll see higher performance levels.
During the Interview Process
As you develop your interview questions, consider asking what interesting projects they’ve participated in that could indicate their adaptability. Also, question them about their personal goals and commitments. Think about how these goals show their resilience, passion, and possible success.
Also, look at their achievements rather than where they went to school, their years of experience and their professional titles. These things don’t give you an overall picture of your their potential.
Above all, ensure that you give your candidates a full view of your company culture and make sure you’re honest about the challenges they could face in your organization.
Integrate New Hires with a Positive Onboarding Experience
You want your new hires to have positive experiences on their first day. Your onboarding program has a lot to do with employee retention beyond the first day’s warm welcome.
It should be an extended process that lasts for months. Create an appealing orientation that includes introductions to members of your team, basic email and voicemail instructions, benefits overview, career development options, and even information about local amenities, banks, restaurants and shopping plazas.
Also, offering online training is important for helping your new hires adjust to your company. It gives them something that they can refer back to for more engagement and retention. Training is essential for giving them a positive onboarding experience that integrates them into the workings of your business.
Onboarding sets up your employees for their new role in the company and helps them reach their full productivity with a positive and speedy process.
By broadening the scope of your MSP company onboarding and considering creative thinking and adaptability in your candidates, you have the opportunity to find diverse talent that you might not have considered in the past. Implementing a positive onboarding experience guides your new hires through their first few months demonstrating your positive work environment.